Though IT Services companies are becoming increasingly popular, not many people are fully aware of the nature of the services offered by an IT company and what an IT company does on day-to-day basis. The term ‘IT Services Company’ covers a very broad area, it is an umbrella term that includes myriad service segments within the IT services industry. Here are some of the typical services offered by IT services companies:
Most of the companies today are IT enabled companies and these companies use local area networks for their day-to-day business operations. In other words, computer network becomes the backbone of their business operations. It is therefore very crucial that they have a healthy computer network that is fully functional and a network that is free from external threats. When you signup for computer network support service, your network will be monitored 24x7. Your Raleigh or Chapel Hill IT services company will help you set up firewalls
that prevent third party intrusions. The nature and the scope of the services offered here vary based on customer requirements.
- Server and Computer Setup
Similar to network support services, when you signup for server
and computer setup services, your service provider will set up your intranet servers and internet servers depending on your requirements. Your IT services company in Raleigh or Chapel Hill will also monitor the servers for unauthorized usage and the general server health for uninterrupted operations.
- IT Infrastructure Management / Maintenance
When you signup with an IT services company for IT infrastructure , the scope of the service covers much larger spectrum whereby your IT services company takes care of everything relating to your company’s IT needs including but not limited to network monitoring and support services.
- Bandwidth Consulting / Planning
This is a major area of concern for many companies because lack of adequate knowledge and expertise in this area can shoot up the expenses dramatically. Companies can signup with IT service providers that will help the companies plan their bandwidth usage and to optimize their bandwidth usage to keep the bandwidth related expenses under control.
Besides the network, related services IT services companies also take care of the website hosting needs of the customers. If your business likes to have a strong online presence, it is vital to have highly reliable hosting services so that your brand enjoys stable online presence.
Website development is yet another sector of IT services. If you want to setup a website, online shopping cart or a portal for your business, you can signup contracts with a Raleigh or Chapel Hill website development company to take care of your website development needs.
- Software Installation and Support
IT services companies also help you with software installations and on going software support. Hiring a Raleigh or Chapel Hill IT services company for software installations and on going software support will help you cut costs as you don’t have to hire an in-house resource which is likely to cost much more than outsourcing these tasks to a third party service provider whose services can be used just as and when required.